Effective Date: 14 March 2025

1. Introduction:

Client Kudos ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Statement outlines how we collect, use, disclose, and protect your information when you use our services or interact with our website. We comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Protection of Personal Information Act (POPIA).

2. Information We Collect:

We collect personal information from:

• Clients: Contact details, business information, and information provided for testimonial creation.

• Interviewees: Names, contact details, and information shared during interviews.

• Website Visitors: IP addresses, browser information, and usage data.

• Job Applicants: Contact information, resumes, and references.

The types of information we collect include:

• Contact Information: Names, email addresses, phone numbers, and addresses.

• Business Information: Company names, job titles, and industry information.

• Interview Data: Audio, video, and written transcripts of interviews.

• Website Usage Data: Cookies, IP addresses, and browsing behavior.

3. How We Use Your Information:

We use your information to:

• Provide our services, including gathering and creating testimonials.

• Communicate with you about our services.

• Improve our website and services.

• Comply with legal obligations.

• Recruit and hire employees.

4. Disclosure of Your Information:

We may disclose your information to:

• Service Providers: Third-party vendors who assist us with our operations.

• Clients: Information shared as part of the testimonial creation process.

• Legal Authorities: When required by law.

5. Data Security:

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction.

6. Your Rights:

GDPR Rights:

- Right to access your data. - Right to rectify inaccurate data. - Right to erase your data ("right to be forgotten"). - Right to restrict processing. - Right to data portability. - Right to object to processing. - Right to withdraw consent.

CCPA Rights:

- Right to know what personal information is collected. - Right to delete personal information. - Right to opt-out of the sale of personal information.

POPIA Rights:

- Right to access your information. - Right to correct or delete your information. - Right to object to processing. - Right to lodge a complaint with the Information Regulator.

7. Cookies and Tracking Technologies:

We use cookies and other tracking technologies to improve your experience on our website. You can manage your cookie preferences through your browser settings.

8. Data Retention:

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.

9. International Data Transfers:

We may transfer your personal information to countries outside of your jurisdiction. We will ensure that appropriate safeguards are in place to protect your information.

10. Changes to This Privacy Statement:

We may update this Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on our website.

11. Contact Us:

If you have any questions or concerns about this Privacy Statement, please contact us at: clientkudos.stars@gmail.com